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Privacy Policy

Privacy Policy

Coachtap is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

Information Collection

  1. Personal Information:

    Provided by users during account creation and profile setup, such as name, contact details, and professional information.

  2. Client Information:

    Information added by coaches to manage their clients, including client names, contact details, and session notes.

  3. Usage Information:

    Data collected automatically, including IP addresses, browser type, pages visited, and access times.

How We Use Your Information

  1. Service Provision:

    To provide and maintain our services, including the directory listings for coaches and the client tracker functionality.

  2. Communication:

    To communicate with users about their accounts, updates, and important information.

  3. Improvement:

    To enhance and improve our website, services, and user experience.

  4. Security:

    To ensure the security and integrity of our platform and user information.

Data Security

  1. Secure Storage:

    User data, including client information, is securely stored on AWS servers with encryption protocols.

  2. Access Control:

    Limited access is granted to authorised personnel only, and strict access controls are in place.

  3. Regular Audits:

    We conduct routine security audits and assessments to identify and address vulnerabilities.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information in the following cases:

  1. Service Providers:

    With third-party service providers who assist in operating our website and services, subject to confidentiality obligations.

  2. Legal Compliance:

    When required by law or in response to legal requests and obligations.

Your Choices

Users have certain rights and choices regarding their information:

  1. Access and Update:

    You can access, review, and update your account information at any time.

  2. Opt-Out:

    You may choose not to provide certain information or opt-out of certain communications.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect or maintain information from anyone under this age without parental consent.

Changes to This Policy

We reserve the right to update and modify this Privacy Policy. Any changes will be posted on this page with an updated 'Last Updated' date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at hello@coachtap.com.

By using our website and services, you signify your acceptance of this Privacy Policy.

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